Effective Date: April 1st, 2025
Last Updated: April 1st, 2025
Puff Cart LLC operates the website www.puffcart.shop and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing our site, you agree to the practices described in this policy.
1. Information We Collect
We collect the following information when you interact with our website:
- Personal Information: Name, shipping and billing addresses, email, phone number.
- Transaction Information: Purchase details (excluding payment information, which is processed by third-party providers).
- Website Usage Data: Cookies, analytics, IP addresses, and browsing behavior.
- Age Verification Data: To comply with legal requirements, we collect and verify age-related information.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To verify age and comply with applicable laws.
- To provide customer support and respond to inquiries.
- To send promotional emails or SMS (if you have opted in).
- To improve our website and user experience through analytics and cookies.
3. Data Sharing and Third-Party Services
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share necessary information with:
- Payment Processors: Secure third-party payment services (e.g., PayPal, Stripe) to handle transactions.
- Shipping Carriers: To fulfill orders and deliver products.
- Legal Authorities: When required by law or to protect our rights and prevent fraud.
- Analytics Providers: Services that help us understand website traffic and user behavior.
4. Age Restrictions
Puff Cart strictly serves individuals aged 21 and older. We verify age at checkout and may require additional proof of age before fulfilling orders. Misrepresenting your age to access our services is a violation of our Terms.
5. Cookies and Tracking Technologies
We use cookies and tracking technologies to improve your experience, including:
- Essential Cookies: Required for site functionality.
- Analytics Cookies: Help us understand website performance.
- Marketing Cookies: Used for personalized promotions (only if you opt in). You can control cookies through your browser settings.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data by contacting us at [email protected].
- Opt-out of marketing emails or SMS by using the unsubscribe link in our communications.
- Disable cookies through your browser settings.
California Residents: Under the California Consumer Privacy Act (CCPA), you may request details about data collection and request data deletion. Contact us to exercise your rights.
7. Data Security
We implement security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: 2601 Flower Mound Rd #121, Flower Mound, TX 75028